Frequently Asked Questions

Our figures and miniatures are made of high-quality resin.

Our miniatures are all limited in number because of the agreements we have with the artists who created the original artworks we've taken inspiration from. Some miniatures are more limited in number than others. The amount of copies available on our website may vary according to several factors, but they are continuously restocked until the are sold out.

Tiers are a system we use to identify the type of product, based on production methods, resin color, and the amount of work required from the end user.

There are currently three tiers: Standard, Legacy, and Collector, each with different characteristics.

Each product page indicates which tier it is available in.

Check out our Tier Table to see all the differences between tiers.

The Legacy Tier features limited models only, crafted entirely in-house by our Mindwork HQ team in Italy. With higher refinement and attention to detail compared to the Standard line, Legacy models require virtually no cleaning before assembly, only the removal of a few small sprue parts included for packaging purposes. 

The Legacy Tier represents the flagship of Mindwork Studio production, ensuring continuity for our long-standing collectors who, for over five years, have chosen and trusted our market-leading quality.

The Standard Tier includes both unlimited and limited models, produced with an innovative new process that ensures quality fully in line with Mindwork Studio’s standards, though using a new type of resin. Please note: this process is not 3D printing or plastic production of any kind. These models are manufactured by a trusted external partner, then carefully refined, reviewed, packaged, and guaranteed by our Mindwork HQ team in Italy. Standard Tier models may require light cleaning before assembly. Thanks to this streamlined process, they come at a more accessible price point. 

The Standard Tier is Ideal for newcomers to the hobby, as well as a great alternative for long-time collectors eager to explore new Mindwork Studio collections.

The Collector Tier offers exclusive releases in extremely limited runs: both in quantity and availability time. A Collector release is truly once-in-a-kind: a unique and unrepeatable opportunity. Produced with the utmost care entirely within our Mindwork HQ in Italy, each model embodies our craftsmanship, passion, and mission to celebrate the finest fantasy art worldwide. Collector kits come in premium dedicated packaging, perfectly arranged in a custom box, and require no cleaning at all before assembly. In addition to the model, every Collector release includes a signed and numbered certificate of authenticity, along with special freebies, variants, and accessories designed to elevate the piece to an almost museum-level collectible. 

The Collector Tier is the apex of our philosophy: the essence of miniature artistry with tangible collectible value.

Our Dynamic Discount policy rewards you based on the total value of your cart: the higher the total, the bigger the discount you receive. The discount is applied automatically at checkout according to these thresholds:

€200 = 5% off

€250 = 10% off

€300 = 15% off

€350 = 20% off

Please note: the Dynamic Discount is applied only if no other better discounts (such as special offers or coupon codes) are present in your cart. If a better discount is available, it will automatically override the Dynamic Discount to ensure you always get the best deal.

If a miniature is marked as "Sold out", it means we've sold all the copies produced for that figure. Sold out miniatures are not restocked or produced anymore.

Some of the miniatures shown on this site are available as preorders: this means that you can purchase the figure in advance and it will be shipped later on or as soon as it launches on the market. Some miniatures will be available sooner and some others will be available later: preorders can take up to 90 days to be shipped and delivered.

We strongly recommend you to benefit from preorders when available, for several reasons. Our miniatures come in limited edition, so preordering guarantees you a copy. Also, preorder prices are always lower than final prices! 

However, there are cases where you might want to purchase a miniature that is already available and another one that is in preorder. In these circumstances, we suggest to do the following:

• If you are in a hurry to start working on the available miniature, please purchase them separately. 
• If you are willing to wait for the preorder to be available, then purchase them together and save on the shipping costs! 

Generally speaking, no. You are buying an unpainted and unassembled miniature whose realisation is completely up to you and your inner scale modellist! 

VAT for European countries is already included in the price listed. 
For non-European customers will be not added VAT.

Books purchased from our shop are always packed in special protective packaging to ensure they arrive in perfect condition and without damage. For this reason, they are shipped separately from other products in your order.

Please note that books do not qualify for free shipping thresholds, and a separate shipping cost will always apply to book orders.

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